About Us:
rbacc.com is a global online retail company that delivers 3D printing,Arduino,and Roboties products directly to consumers around the world . Founded in 2007, rbacc.com is led by folks who've spent most of their careers in startups, and combine serious technical chops with an inspiring vision of what the world could be. the company has built a stellar reputation for product excellence and customer service through a proven business model that eliminates entire layers of markup within the supply chain, selling premium products at a fraction of marketplace prices with incomparable speed and service.
Contact Us:
You can contact us through email, phone or ticket system. We will appreciate your good suggestions as well.
Hong Kong, China
Working Time from 9:00AM-6:00PM
Working days: Monday –Friday

Guest can send email via contact form too. the form below this link :


As Registered Customer can submit ticket.


Warranty and Return:
We offer 30 days exchange if there is item damage since customer received the items provided normal usage. Customer may found items purchased not in her or his favor, in this case, you can return in 15 days since you received the item. The item for return or exchange should be will packed with all original items and accessories. All exchange requests must be accompanied by an RMA from us. We reserve the right to refuse any exchange or return requests that do not meet these requirements.
Reliable Privacy Policy:
We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, you may write down your: name, e-mail address, phone number, payment address or shipping address. For the above personal information, it will not be exchanged, transferred, sold or given to any other company or institution. We take
the information for related service, contacting or notifying your order status. For better transaction experience, please make sure the all the information you filled is correct.
Timely message:
For each procedure, we will email you the order processing status through email. You can also check your account information which contains complete data of your order.we will ensure fast shipment. Any delaying messages will be sent to you in time. Once your order has been despatched from our warehouse, you will be sent a despatch confirmation email with details of your order. We take no responsibility for delays or non-delivery, if the address or postcode supplied is not correct.